Refund Policy
14-Day Money Back Guarantee
Unlike other digital planning shops, and despite the digital nature of our products, we offer a 14-day money-back guarantee in our store. We completely believe in our products and have spent a great amount of time and effort in creating them, so that you could enjoy your digital planning journey. All of our digital products are produced by the top-rated freelancer on Upwork in the digital planning domain, who is also the co-owner of Planerin. So in case you have used our products and feel they are not up to the mark, we will issue the full refund.
To become eligible for the refund, the minimum order value must be at least $25 and you must have used our products. We believe in the fair use policy and as a fraud preventive measure, we reserve the right to issue a refund.
Reach us at contact@planerin.com for refund queries within 14 days of purchase.
No Exchanges
We don’t entertain exchanges in our store. You’re requested to thoroughly read the product description to check if it’s the right fit for you.
No Shipping
Our shop exclusively offers instant digital downloads, eliminating the need for physical product shipments.
Upon purchasing, a secure download link will be promptly sent to your provided email address. Please ensure the accuracy of your email to receive your files without any issues. We cannot be held accountable for download failures resulting from incorrect email details.
No Cancellation
Our digital products are immediately accessible upon download, thereby precluding any cancellation rights once the download process has commenced. Before purchasing, you must thoroughly review all pertinent information and address any queries you may have.
Contact Information
Should you have any inquiries concerning our refund policy, please contact us at contact@planerin.com